Reviews (7,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 21, 2022

I needed support collecting my reviews to one easy accessible page on my web shop and Nick S at Yotpo support chat did the job. Very helpful, quick and professional!!!
Michael
Lone Wolf Leather

Lone Wolf Leather
Sweden
Almost 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

July 19, 2022

Had some questions about the setup. James Edmar C was the guy and quickly fixed the problem within 20 seconds. Very good app and even better support!

RockYourTrade
Germany
Almost 2 years using the app
November 24, 2016

We simply love the Yotpo App! It's user friendly and does what the developers promised.

Jensan Home And Body
United States
Almost 2 years using the app
August 12, 2021

Eunice was sp helpful in getting everything customized and on-brand for me. Service is always fast and reliabe!

Shine Superfood Lattes
Canada
Almost 2 years using the app
February 10, 2016

We have used YOTPO for 2 years now and love it! No down side.

Sheets On The Line
Australia
Almost 2 years using the app
March 15, 2022

I am a first time user of this app and Donald U was super helpful in getting me what I needed on site for my page. Recommend to anyone!

Aspen & Ash Boutique
United States
Almost 2 years using the app
October 1, 2020

Yotpo is perfect for gathering reviews for our products. The customer service team are quick and helpful too, and, most recently, Leizel Ann D. in Yotpo Growth Support was quick to respond with great advice.

Spice Pots
United Kingdom
Almost 2 years using the app
Yotpo replied October 4, 2020

Thank you for taking the time to leave a review! We're happy to hear you're enjoying Yotpo.

March 10, 2021

I published a new theme and my reviews within my product pages disappeared. Support took over and solved my problem in minutes! Love Yotpo reviews.

Sea Breeze of California
United States
Almost 2 years using the app
Edited January 19, 2022

Eunice was great. We were making sure my new branding profile photo was working on my auto review request email. We also made sure I was able to choose from all my products under promoted products.

daring foods
United States
Almost 2 years using the app
February 15, 2018

Would definitely continue using the YotPo app and will tell my friends that are in need of it. Shout out to Dana S for a great support importing our store's reviews. Thanks a bunch!

Shop Epicmatcha Com
United States
Almost 2 years using the app