Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 9, 2022

Kenn was a great help. in getting me all set up! I had trouble with the code and placed it in the wrong spots and he found it all and got it fixed quickly!

Communal Cowboy
United States
Almost 2 years using the app
Edited October 5, 2024

Arvin Solero was a great help and resolved the issues I was having. Thank you for the outstanding support

Mustard London
United Kingdom
Almost 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us

December 21, 2022

I needed support collecting my reviews to one easy accessible page on my web shop and Nick S at Yotpo support chat did the job. Very helpful, quick and professional!!!
Michael
Lone Wolf Leather

Lone Wolf Leather
Sweden
Almost 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

July 19, 2022

Had some questions about the setup. James Edmar C was the guy and quickly fixed the problem within 20 seconds. Very good app and even better support!

RockYourTrade
Germany
Almost 2 years using the app
November 24, 2016

We simply love the Yotpo App! It's user friendly and does what the developers promised.

Jensan Home And Body
United States
Almost 2 years using the app
August 12, 2021

Eunice was sp helpful in getting everything customized and on-brand for me. Service is always fast and reliabe!

Shine Superfood Lattes
Canada
Almost 2 years using the app
February 10, 2016

We have used YOTPO for 2 years now and love it! No down side.

Sheets On The Line
Australia
Almost 2 years using the app
March 15, 2022

I am a first time user of this app and Donald U was super helpful in getting me what I needed on site for my page. Recommend to anyone!

Aspen & Ash Boutique
United States
Almost 2 years using the app
October 1, 2020

Yotpo is perfect for gathering reviews for our products. The customer service team are quick and helpful too, and, most recently, Leizel Ann D. in Yotpo Growth Support was quick to respond with great advice.

Spice Pots
United Kingdom
Almost 2 years using the app
Yotpo replied October 4, 2020

Thank you for taking the time to leave a review! We're happy to hear you're enjoying Yotpo.

March 10, 2021

I published a new theme and my reviews within my product pages disappeared. Support took over and solved my problem in minutes! Love Yotpo reviews.

Sea Breeze of California
United States
Almost 2 years using the app