Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

August 11, 2018

I have been really impressed with the Yotpo app and how it has added a level of professionalism and trust to my store.

I had a few questions for the team on different technical points and they responded quickly and enthusiastically.

Great app, great team. Thanks so much!

Kiwinutrition
New Zealand
Almost 2 years using the app
December 27, 2016

Awesome app makes getting customer reviews a breeze.

Csa Medical Supply
United States
Almost 2 years using the app
June 14, 2019

HANDS DOWN THE BEST APP AND CUSTOMER SERVICE! I was recently in contact with their support staff member Jandy. Words cant even begin to describe the amazing experience I had. They went above and beyond to help me out with all my issues. This is definitely a MUST HAVE APP

FOREVA WATCHES
United States
Almost 2 years using the app
Yotpo replied June 20, 2019

FOREVA WATCHES, thanks so much guys! What an awesome review!

November 3, 2022

It is a great experience for sure. Everytime i need help i get it. I use this app since one year and every problem that pops up we can fix with the support in less than an hour.

Arktis-Quelle
Germany
Almost 2 years using the app
January 18, 2021

Great app, and support is on point as well. The auto generated emails and easy and have improved site conversion.

PATH projects
United States
Almost 2 years using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review!

Edited June 17, 2020

Yotpo support are a 5 star to me Sheen Updated my Theme helped me and completed all tasks Flawless

Detailing Shed
Australia
Almost 2 years using the app
Edited October 12, 2023

Great customer service! Ruzsel J solved my question just in second! Will recommend anyone who need a review app for your shopify! 24x7 customer service ! BTW the newest widgets 3.0 is GREAT

Perimeter Billiard Lights
United States
Almost 2 years using the app
March 6, 2015

Great app! Easy to use an effective.

jamoneat.com
Spain
Almost 2 years using the app
March 28, 2020

I was having problems installing my reviews on an updated shopify theme and Yotpo sorted it out immediately. 10 stars awarded if I could!

Ant Design Gifts
United Kingdom
Almost 2 years using the app
Edited September 30, 2018

Excellent and easy to use app and customer service has been great so far, even on the free version.

Blackinkk
Australia
Almost 2 years using the app