Reviews (7,170)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 19, 2021

The support team, Anne helped me, was very helpful in getting us our reviews updated and transferred to our new site.

SpinTech Spreaders
United States
Almost 2 years using the app
May 9, 2024

Gabriel is amazing! So helpful and efficient!

MargalitRings
United Kingdom
39 minutes using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

April 18, 2023

One of the best reviews apps I ever used, also has very helpful support.
I would like to thank Simoun Francis for his continues support.

أرزاق بلس
Saudi Arabia
Almost 2 years using the app
November 1, 2022

Really great customer service and support! Reinier was a big help tracking down the issue. Although it took some time, he was able to get it resolved.

Pulled Home
United States
Almost 2 years using the app
March 30, 2022

Outstanding customer service, quick and easy
Thanks for all your help James E. Best app for review collection

Fuel Clothing Company
United States
Almost 2 years using the app
August 11, 2018

I have been really impressed with the Yotpo app and how it has added a level of professionalism and trust to my store.

I had a few questions for the team on different technical points and they responded quickly and enthusiastically.

Great app, great team. Thanks so much!

Kiwinutrition
New Zealand
Almost 2 years using the app
December 27, 2016

Awesome app makes getting customer reviews a breeze.

Csa Medical Supply
United States
Almost 2 years using the app
June 14, 2019

HANDS DOWN THE BEST APP AND CUSTOMER SERVICE! I was recently in contact with their support staff member Jandy. Words cant even begin to describe the amazing experience I had. They went above and beyond to help me out with all my issues. This is definitely a MUST HAVE APP

FOREVA WATCHES
United States
Almost 2 years using the app
Yotpo replied June 20, 2019

FOREVA WATCHES, thanks so much guys! What an awesome review!

November 3, 2022

It is a great experience for sure. Everytime i need help i get it. I use this app since one year and every problem that pops up we can fix with the support in less than an hour.

Arktis-Quelle
Germany
Almost 2 years using the app
January 18, 2021

Great app, and support is on point as well. The auto generated emails and easy and have improved site conversion.

PATH projects
United States
Almost 2 years using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review!