Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Their customer service is amazing. Gimbert did a fantastic job assisting me. He completed all the tasks.
We received excellent response.
I am glad I chose this application. Support.
Thank you! KennT.
I would definitely like to have you handle the next one as well.
LOVE this app. there's nothing like word of mouth to build consumer confidence, and this app works perfectly!
Absolutely amazing!! My customers are receiving their emails and responding with amazing feedback. love
Rilu & Nick! - was very helpful with my queries! I got all of my reviews imported over with no issues! will defo be happy to use their services again!
Great customer service, Jo was very helpful in getting what we needed done in a quick and timely manner.
Good basic app for collecting basic reviews. But if you want ANY additional features you are going to pay more money and big bucks for it. Their literature is very unclear as to what features are included in your plan. I spent countless hours trying to install features they advertised on their site, only to hear back that I need to pay more $ for these. Not cool guys.
Hey Grip Clean,
Thanks so much for your feedback. I have also reached out by mail to see if I can help at all with the features you would like to use.
Our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 500 orders per month) you can choose from packages ranging from $29 up to $129 a month.
Would be really happy to assist you in understanding which features are available on which plan, and to ensure you get set up well!
Thanks again for your feedback!
Melanie - Customer Care
I have been using Yotpo for a couple of years and I think it is fantastic. It adds store credibility and the backend is great to use. I have also utilised the Yotpo support team for when I have needed to customise the reviews page viewing experience on our store and the team has responded and supported me efficiently!
This app is awesome! exactly what I was looking for in my store reviews. Also, I needed help after changing my theme with adding the star review to the top of the product page and WARLY helped and did it within 5 minutes! Amazing customer support! Thank you YOTPO. Highly recommend this app!
I had a problem trying to get the reviews centered on my website Subbytech.com I contacted support and Ruel saved the day. Very grateful for the support yotpo offers. Highly recommended for their support, as well as the functionality of their app.
Hey SubbyTech! Thanks for taking the time to leave us a review, we love hearing from our happy customers!