Reviews (7,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Great app and great customer service. Automation makes it easy to use and rapid feedback from their staff if there are issues.
Yopto is great, not only because of its outstanding features but also because of the world-class customer support.
Yotpo is an incredible app. Before using Yotpo, our site's order confirmation email asked customers to provide a review. That didn't work so well. After switching to Yotpo, reviews now come in weekly instead of monthly (if that). That's pretty good given our order volume. It makes a huge difference for customers if they can just conveniently write their review within the follow-up email vs having to return to the site and find the product page. And it's extremely convenient for me as a site owner because everything is automated. Great job guys!
EDIT: Oh, and how could I forget? Excellent customer service!
Manny was such a great help, I had issues setting up the app and he was patient with me through it all. Would reccomend this platform to other business owners!
Great customer service, very quick with responding. Assisted me with publishing my first review! 10/10 :)
We appreciate your feedback, thank you!
Doner P. was the person that was able to help with an issue I had with Yotpo. He was very professional and patience with me. He is the type of people we need today. Thank you Doner.
A must-have for any online store, it's really easy to use, the reviews make my customers feel like they can trust the website and buy, and all of this for free. And it also looks great! Oh yeah- and the customer service is fab! I don't really know what I'd do without it!
eunice was wonderful to work with i was about to delete the app and he helped me resolve the issue by clarifying where the error was (on my end!)
Thank you for sharing your thoughts with us!
I received great customer support! The chat bot answered questions quickly and kindlly. I highly recommend.
Thank you for taking the time to leave a review, we really appreciate it.
The app works well and does what it promises. The only challenge I have had was that the functionality disappeared when I upgraded my theme. Ronel R. in customer support was super helpful and resolved my issue quickly.