Reviews (7,170)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited June 17, 2020

Yotpo support are a 5 star to me Sheen Updated my Theme helped me and completed all tasks Flawless

Detailing Shed
Australia
Almost 2 years using the app
Edited October 12, 2023

Great customer service! Ruzsel J solved my question just in second! Will recommend anyone who need a review app for your shopify! 24x7 customer service ! BTW the newest widgets 3.0 is GREAT

Perimeter Billiard Lights
United States
Almost 2 years using the app
March 6, 2015

Great app! Easy to use an effective.

jamoneat.com
Spain
Almost 2 years using the app
March 28, 2020

I was having problems installing my reviews on an updated shopify theme and Yotpo sorted it out immediately. 10 stars awarded if I could!

Ant Design Gifts
United Kingdom
Almost 2 years using the app
Edited September 30, 2018

Excellent and easy to use app and customer service has been great so far, even on the free version.

Blackinkk
Australia
Almost 2 years using the app
April 28, 2021

Great app and great customer service. Automation makes it easy to use and rapid feedback from their staff if there are issues.

Grabanzos
United States
Almost 2 years using the app
September 5, 2021

Yopto is great, not only because of its outstanding features but also because of the world-class customer support.

Hollo Men
Kenya
Almost 2 years using the app
December 2, 2021

Manny was such a great help, I had issues setting up the app and he was patient with me through it all. Would reccomend this platform to other business owners!

LuxHijabs
United States
Almost 2 years using the app
Edited January 26, 2015

Yotpo is an incredible app. Before using Yotpo, our site's order confirmation email asked customers to provide a review. That didn't work so well. After switching to Yotpo, reviews now come in weekly instead of monthly (if that). That's pretty good given our order volume. It makes a huge difference for customers if they can just conveniently write their review within the follow-up email vs having to return to the site and find the product page. And it's extremely convenient for me as a site owner because everything is automated. Great job guys!

EDIT: Oh, and how could I forget? Excellent customer service!

The Vape Vet Store
United States
Almost 2 years using the app
February 15, 2023

Great customer service, very quick with responding. Assisted me with publishing my first review! 10/10 :)

Pet Store Collective
Australia
Almost 2 years using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!