Reviews (7,170)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 29, 2021

I received great customer support! The chat bot answered questions quickly and kindlly. I highly recommend.

Wumblekin
United States
Almost 2 years using the app
Yotpo replied January 31, 2021

Thank you for taking the time to leave a review, we really appreciate it.

August 27, 2022

The app works well and does what it promises. The only challenge I have had was that the functionality disappeared when I upgraded my theme. Ronel R. in customer support was super helpful and resolved my issue quickly.

Cravings by Cakelation Events
United States
Almost 2 years using the app
May 18, 2022

very good app and the customer service is amazing. Best ever. Daniel is very great to help us out. I really appreciated it.

Old Blue
New Zealand
Almost 2 years using the app
Edited October 22, 2023

The app is great, I have been using it Yotpo for quite some time now. I love the automation they have and also their customer support is amazing, especially Ruzsel j. He was very prompt and quickly solved my issues. Would 100% recommend to all

Nayyer Carpets
Pakistan
Almost 2 years using the app
November 11, 2021

Donald U. helped me so much with all my queries. He was also friendly, informative, and insightful. Answered all my questions and help me optimise my store with Yopto. I could have not asked for the best assistant. Impeccable service!

Necessity Studio
New Zealand
Almost 2 years using the app
Edited February 1, 2023

thank you for your help. very nice app for reviews of my website. goooooooooooooooooooooooooooooooooo

FicheBEN
France
Almost 2 years using the app
May 10, 2023

This is the best app because of ultra good support. I have worked with YOTPO with a few projects and I will keep doing that. They evolve very fast and keep up with customer needs.

Best part is the support team. Thank you Kenneth John M for personal attention and very quick responses and fixes by my needs!

My Outfit Plan
Lithuania
Almost 2 years using the app
January 1, 2022

Great service from Yopto and Lemuel from Yotpo was so helpful when i had some request and questions regarding onsite widgets. Will definitely recommend.

William & Hope Studios
United Kingdom
Almost 2 years using the app
February 12, 2021

Amazing service! was having issues with the coding, contacted their support via chat and they fix things in minutes.

PAMPERED FEMME
Canada
Almost 2 years using the app
August 5, 2021

Orly in Support has been excellent. The support was timely, efficient, and very helpful. The best app support we've experienced to date.

KOKO ROSE BEAUTY
United States
Almost 2 years using the app