Reviews (4,560)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing customer reviews, enhancing brand trust, and boosting sales conversions. They value its seamless Shopify integration and features like the review carousel and syndication across platforms. The responsive and professional customer support, especially via live chat, is frequently praised for its effectiveness in enhancing user satisfaction and fostering customer engagement and retention.
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Kelsey and the Yopto team have gone above and beyond to make sure my onboarding was figured out.
In the beginning there were some hiccups, but now that we are rocking and rolling I am seeing my reviews conversion go up significantly from Junip.
So far, very pleased!
We appreciate the valuable feedback and we apologize for the experience you went through.
From our discussion via email, we understand that all outstanding issues are now resolved.
We are continuously and actively working to optimize the admin's performance and our reviews import process will also be revamped for a much smoother and seamless experience.
If you need our assistance, please feel free to reach out to us anytime.
We had a terrible experience. The whole platform was buggy for us and it took forever to get things done. The final straw was that emails for reviews post purchase just stopped going out with no explanation. We switched to a new provider and got 3 reviews in the first hour (while not getting any in 30 days on yotpo.)
Thank you for your valuable feedback. We sincerely apologize for the negative experience you had with our app. We are committed to enhancing the usability and service of YOTPO's apps.
We are planning a major overhaul of the "import reviews" process soon, and we hope these changes will encourage you to give us another chance in the future. Thank you!
Ian was amazing and so helpful!
Thank you!
Kent B was very helpful
Thank you!
Rovi gave me great support when I raised a ticket with Yotpo. Great app, does a good job in getting and publishing reviews on our website. Can recommend!
We're glad to hear you're happy with the app and the support you received. Thank you for sharing!
One of the bast app to generate easy ROI. SMS Are so powerful and this app help us to set up everything easily at low cost.
I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!
That’s awesome to hear! It’s great when support takes the time to guide you through everything. Thanks for sharing your experience!
Hallo, TOP-service en hulp
Thank you!
Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.
Thanks for sharing your experience!
Vien Saints Espinosa helped me with my review layout issues and regrouped my products for me. she was so polite and helpful! thanks to her i can launch my site today!