Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

June 20, 2024

I had a few issues when setting it up but customer service was quick to help.

FishOfHex Aquatics
United States
5 months using the app
Yotpo replied July 15, 2024

Thank you for sharing and for the positive review!

June 15, 2024

Ruzsel was great he handled my issue quickly and made sure everything I needed was done great customer service

R&R Now
United States
About 2 months using the app
Yotpo replied July 15, 2024

Thank you for your kind words! We're delighted to hear that Ruzsel provided you with excellent customer service and resolved your issue promptly.

May 10, 2024

Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!

VMR Paints
United States
About 5 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

February 2, 2024

Many thanks to Doner P. Fast, competent, on point. Great customer service!

DOGS-HEART
Germany
Over 7 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

March 14, 2024

I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.

Unbranded Co.
Peru
Almost 5 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 12, 2024

Really good customer experience from Wendyle and a great app in general.

Soma Recovery
United Kingdom
4 months using the app
Yotpo replied August 19, 2024

Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.

February 19, 2024

Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again

Magid Supermarket
Australia
Almost 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 17, 2024

Great service! I needed assistance with the install and John G. was all over it. He had it up and running within the hour!

Thin Line Apparel
United States
Over 3 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 22, 2024

John G is the best! Highly recommend the app and customer service. Quick to respond and eager to help. All my issues were resolved.

Sandra Glynn Beauty Store
Australia
Over 2 years using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

January 31, 2024

Daniel S. provided the best costumer service!
Keeping this app for sure!

OilivingLife
United States
Almost 6 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!