Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 2, 2024

Many thanks to Doner P. Fast, competent, on point. Great customer service!

DOGS-HEART
Germany
Over 7 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

March 14, 2024

I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.

Unbranded Co.
Peru
Almost 5 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 19, 2024

Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again

Magid Supermarket
Australia
Almost 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 17, 2024

Great service! I needed assistance with the install and John G. was all over it. He had it up and running within the hour!

Thin Line Apparel
United States
Over 3 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

June 19, 2024

The customer service was amazing. Regie was very polite, knowledgeable and swift with his responses.

The Corporate Girl Planner
United States
Over 3 years using the app
Yotpo replied July 15, 2024

Thank you for your kind words! We're thrilled to hear that Regie provided you with amazing customer service. If there's anything else we can do for you, please don't hesitate to reach out.

May 17, 2024

John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!

Hide to Tide
Australia
5 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

October 6, 2024

好东西

Mingsu
Thailand
16 days using the app
January 31, 2024

Daniel S. provided the best costumer service!
Keeping this app for sure!

OilivingLife
United States
Almost 6 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Edited June 5, 2024

I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!

Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)

Crafts4Kids
United Kingdom
2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

February 10, 2024

The app does what I need it to do at this point. My store is very very young and the free portion works good for what I need. But I had a demo call with Gal Baum and he really helped out a lot by walking through the app step by step with me, and going over all the features. Very professional, very thorough, and understood exactly what to do for my needs.

Up & Coming Apparel™
United States
3 months using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!