Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 9, 2024

Gabriel is amazing! So helpful and efficient!

MargalitRings
United Kingdom
39 minutes using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

Edited December 25, 2023

Efficient and professional! Daniel did a great job and resolved my issue in no time! Thank you! Well done Yotpo!

Greek Superherbs
United States
Almost 2 years using the app
January 14, 2021

Yotpo let us get way more reviews that we do could have by asking our customers. Amazing support and easy implementation.

51Trips
Spain
Almost 2 years using the app
Edited March 11, 2020

This App is very useful, it helps to generate more confidence thanks to the reviews. Thanks to Yotpo

One Seed
Canada
Almost 2 years using the app
April 15, 2021

I purchased a new theme and needed assistance with installing Yotpo to the new theme. James C. was extremely helpful! He went above and beyond to complete this for me. I also appreciated that the team has the ability to transfer you to the same Support Agent to continue receiving guidance/support on the same issue when disconnected. It helps to have the same Support Agent through the process! I also had great experience with Radly recently when I was experiencing difficulty with automated review requests. Thanks for your great customer service!!

Parva Organics
Canada
Almost 2 years using the app
March 23, 2022

Great and fast support from the Yotpo team.
Only issue I have is the app affects the sites page load speed, but overall great app for review collection

グーグースリープ
Japan
Almost 2 years using the app
February 17, 2021

Perfect for displaying reviews and product rating. If you need help with the install, just ask using the live chat. Manny was amazing with his support. Thanks!

The Bossource
United States
Almost 2 years using the app
March 20, 2023

Yotpo's customer support is excellent!
Simoun Francis S was very helpful and knowledgeable in solving a technical problem.

TROMATZWAVE
United States
Almost 2 years using the app
February 7, 2023

We bumped into a tiny issue and had great help from Joian Z. Very kind, helpfull and understanding. Great service!

Curly Secret
Netherlands
Almost 2 years using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

September 15, 2013

We made a choice at That Pop Up Shop, to run with a social review program. Yotpo was such a breeze to install, it works beautifully with shopify, and it's the kind of thing you just set, and forget. It just works!

That Pop Up Shop
Australia
Almost 2 years using the app