Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

February 17, 2021

Perfect for displaying reviews and product rating. If you need help with the install, just ask using the live chat. Manny was amazing with his support. Thanks!

The Bossource
United States
Almost 2 years using the app
March 23, 2022

Great and fast support from the Yotpo team.
Only issue I have is the app affects the sites page load speed, but overall great app for review collection

グーグースリープ
Japan
Almost 2 years using the app
March 20, 2023

Yotpo's customer support is excellent!
Simoun Francis S was very helpful and knowledgeable in solving a technical problem.

TROMATZWAVE
United States
Almost 2 years using the app
February 7, 2023

We bumped into a tiny issue and had great help from Joian Z. Very kind, helpfull and understanding. Great service!

Curly Secret
Netherlands
Almost 2 years using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

September 15, 2013

We made a choice at That Pop Up Shop, to run with a social review program. Yotpo was such a breeze to install, it works beautifully with shopify, and it's the kind of thing you just set, and forget. It just works!

That Pop Up Shop
Australia
Almost 2 years using the app
Edited November 9, 2022

Excellent..fantastic and dedicated customer service..Ed is wonderful guy and he helped me with the exact thing I need. Wow! Thumbs up

Skyex Suits
Australia
Almost 2 years using the app
Edited January 8, 2024

Yotpo is very good, it's very friendly for new store owners, and their staff is very kind and helpful, John G is the best I have ever met.

primemotogear
China
Almost 2 years using the app
February 17, 2020

Brilliant app, the customer service Yotpo provide is on another level, always go above and beyond to help with queries. Very happy with this app.

JuJuni
United Kingdom
Almost 2 years using the app
June 29, 2022

Rhemy R was very responsive and helpful. Ask everthing about the app and they are patience in every steps

CG Mobile
United States
Almost 2 years using the app
Edited October 19, 2016

Each Yotpo review adds valuable SEO for any of our products on our site. Yotpo is clean and easy to use - the widget is easily customisable. Come and see us at https://www.soundseasy.com.au/

Sounds Easy
Australia
Almost 2 years using the app