Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited November 9, 2022

Excellent..fantastic and dedicated customer service..Ed is wonderful guy and he helped me with the exact thing I need. Wow! Thumbs up

Skyex Suits
Australia
Almost 2 years using the app
June 29, 2022

Rhemy R was very responsive and helpful. Ask everthing about the app and they are patience in every steps

CG Mobile
United States
Almost 2 years using the app
February 17, 2020

Brilliant app, the customer service Yotpo provide is on another level, always go above and beyond to help with queries. Very happy with this app.

JuJuni
United Kingdom
Almost 2 years using the app
Edited October 19, 2016

Each Yotpo review adds valuable SEO for any of our products on our site. Yotpo is clean and easy to use - the widget is easily customisable. Come and see us at https://www.soundseasy.com.au/

Sounds Easy
Australia
Almost 2 years using the app
Edited August 15, 2022

Rhemy was indeed very very helpful and patient. All my many questions were answered! Absolutely amazing customer service!! 10/10!!!

JOYOUSLUXRIOUS
United Kingdom
Almost 2 years using the app
August 6, 2021

Just started using Yotpo. Now, my store reviews look really neat. Had a small issue on setup and dearest Gimbert solved it in no time. Thumbs up to great customer support. Haven't fully tested the mailing system yet but I'm sure it also works perfectly fine.

aladinmind
Türkiye
Almost 2 years using the app
August 16, 2023

It's a great app. Incredibly east to install. I'm currently using the Free Plan for my own business but have used the enterprise level plans with my "day job" and have found the level of support to be just as good whether you're paying or not. It's a great app to grow with - and the price points definitely allow you space to grow in these early days when outgoings far exceed the incomings. I had a question just recently about email triggers and Warly S was able to provide me with excellent help and very quickly.

Seldom Out
United States
Almost 2 years using the app
November 17, 2019

Great customer support! We had an issue on our account calculating the wrong number of reviews but Rochenel helped us resolve the problem!

Ozlighting.com.au
Australia
Almost 2 years using the app
Yotpo replied November 18, 2019

Thanks for leaving a review, happy to hear our customer support team is hitting the mark!

January 16, 2023

Jeorge Kenneth V did a great job in assisting me in moving yootpo in my store! Thank you, give him a raise, please.

Sole Sox Australia
Australia
Almost 2 years using the app
Yotpo replied January 17, 2023

Thank you for sharing your thoughts with us!

September 29, 2022

Yotpo was the best review app we could find. Easy to set up and use. Excellent (fast & friendly) customer service.

Qallo
Belgium
Almost 2 years using the app