Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited September 1, 2023

Servicio de soporte es excelente (gracias Arven). En unos minutos me ha resuelto el problema que tenía.

Hoyo 7
Spain
Almost 2 years using the app
June 13, 2014

We were using a ratings plugin that came with our theme for almost a month without generating any reviews. In less then a week we already have 15 reviews with Yotpo and they keep pouring in. Being free there is absolutely no reason for you to not install this great app. Depending on how sales go over the next couple months we'll probably be upgrading to the paid plan.

Grenade
United States
Almost 2 years using the app
Edited September 28, 2021

Thank you for Yopto's amazing support team.
Don was very nice and friendly and not only solve the issue but reminded me with other things he was able to help.

Karuna Skin
United States
Almost 2 years using the app
Edited November 19, 2021

Orly was super quick and helpful on remapping a review for us from an old listing to a new one. Great service, just what you want. Thanks!

Flown the Coop
United Kingdom
Almost 2 years using the app
November 17, 2023

Nickel me service client. Merci Daniel pour votre aide

La Fabrique A DeDeuh
France
Almost 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

Edited November 28, 2023

If you have any questions or issues they will help you figure everything out. I am pleased with my service. 10/10 !! John G was awesome !!

Classy Crowns Wig Boutique
United States
Almost 2 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

Edited August 8, 2024

I got quick service via chat with (Joian Z) when I needed help to see why my review photo was not shown. Thanks Joian Z

I'm adding to my review as I can't seem to leave multiple reviews. This time it's for Doner, and all the help he has give me. Thanks so much

LETTERCUT
Canada
Almost 2 years using the app
April 29, 2023

Join helped me fast and efficiently. She addressed all my concerns and found a solution. I can highly recommend her service.

alicia adams alpaca
United States
Almost 2 years using the app
October 1, 2022

Très facile d'utilisation et support ultra réactif !
Je recommande son utilisation sans souci sur votre site

Black idol
France
Almost 2 years using the app
July 23, 2018

We have used Yotpo for years, even before making the switch to shopify and we couldn't be happier. Service, support, features... everything is great. Thanks Yotpo!

Orchardcorset 2
United States
Almost 2 years using the app