Reviews (7,100)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited August 8, 2024

I got quick service via chat with (Joian Z) when I needed help to see why my review photo was not shown. Thanks Joian Z

I'm adding to my review as I can't seem to leave multiple reviews. This time it's for Doner, and all the help he has give me. Thanks so much

LETTERCUT
Canada
Almost 2 years using the app
Edited November 28, 2023

If you have any questions or issues they will help you figure everything out. I am pleased with my service. 10/10 !! John G was awesome !!

Classy Crowns Wig Boutique
United States
Almost 2 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

April 29, 2023

Join helped me fast and efficiently. She addressed all my concerns and found a solution. I can highly recommend her service.

alicia adams alpaca
United States
Almost 2 years using the app
November 17, 2023

Nickel me service client. Merci Daniel pour votre aide

La Fabrique A DeDeuh
France
Almost 2 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

July 23, 2018

We have used Yotpo for years, even before making the switch to shopify and we couldn't be happier. Service, support, features... everything is great. Thanks Yotpo!

Orchardcorset 2
United States
Almost 2 years using the app
October 1, 2022

Très facile d'utilisation et support ultra réactif !
Je recommande son utilisation sans souci sur votre site

Black idol
France
Almost 2 years using the app
December 2, 2019

Love it and the chat support is awesome. Very quick to answer my questions. The app gets the job done and is easy to use.

MessyPlayKits
United States
Almost 2 years using the app
June 12, 2019

I've recently installed this app, and had my existing reviews imported. Josephine and Danreb were really helpful and have stepped me through the process, and have done a lot of it for me, including installing the widgets etc. They've been happy to answer all my questions and have turned things around nice and quickly for me. Thanks! Now here's hoping for lots of reviews ;)

Flat Out Footwear
Australia
Almost 2 years using the app
Yotpo replied June 16, 2019

Thanks so much for the review, Flat Out Footwear! So glad you had a great experience with our Support crew!

Edited July 28, 2021

I used this app to implement site reviews on my website. Sheen has been helping me the last few days and has answered every question efficiently and explained everything eloquently. Great app. I needed some further assistance a few months later and Don was so quick and understanding. Great customer service.

1Retro
United Kingdom
Almost 2 years using the app
Yotpo replied January 6, 2021

Thank you for leaving a review, happy to hear we were able to help you.

Edited March 27, 2023

The app do all that I need, especially for the google shopping stars integration. The advisor Warly S help me a lot to set up perfectly the app on my store.

Pale Blue
France
Almost 2 years using the app