Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 2, 2019

Love it and the chat support is awesome. Very quick to answer my questions. The app gets the job done and is easy to use.

MessyPlayKits
United States
Almost 2 years using the app
June 12, 2019

I've recently installed this app, and had my existing reviews imported. Josephine and Danreb were really helpful and have stepped me through the process, and have done a lot of it for me, including installing the widgets etc. They've been happy to answer all my questions and have turned things around nice and quickly for me. Thanks! Now here's hoping for lots of reviews ;)

Flat Out Footwear
Australia
Almost 2 years using the app
Yotpo replied June 16, 2019

Thanks so much for the review, Flat Out Footwear! So glad you had a great experience with our Support crew!

Edited July 28, 2021

I used this app to implement site reviews on my website. Sheen has been helping me the last few days and has answered every question efficiently and explained everything eloquently. Great app. I needed some further assistance a few months later and Don was so quick and understanding. Great customer service.

1Retro
United Kingdom
Almost 2 years using the app
Yotpo replied January 6, 2021

Thank you for leaving a review, happy to hear we were able to help you.

Edited March 27, 2023

The app do all that I need, especially for the google shopping stars integration. The advisor Warly S help me a lot to set up perfectly the app on my store.

Pale Blue
France
Almost 2 years using the app
April 23, 2022

Great customer service! Angelo was fantastic, he answered all of my questions and my product review issues are now fully resolved. I 100% recommend this app!

Xiaura™
Canada
Almost 2 years using the app
November 17, 2022

I'm so impressed and appreciative of the staff of this app. They are so prompt. I changed theme and they went in and installed it for me. Thank you! Also the reviews are easily left by my customers.

MyBestFriendHasPaws, LLC
United States
Almost 2 years using the app
May 28, 2021

Great support service Great support service Great support service Great support service Great support service Great support service

LŪMM NYC
United States
Almost 2 years using the app
Edited April 17, 2020

I use this app just a couple of weeks. Quick response to my request. The problem was also quickly resolved. Thanks!

Dariauskeramika
Lithuania
Almost 2 years using the app
July 8, 2021

Really impressed with Yotpo's service. The best I've experienced from a Shopify app vendor. I worked with Eunice, who was very friendly, knowledgeable, and was able to help me install the on-site widgets.

Dramson
United States
Almost 2 years using the app
Edited June 17, 2022

Ronel R was very helpful and I was able to get through my issue and install our coupon code in a few minutes.

CIRCCELL SKINCARE
United States
Almost 2 years using the app