Reviews (4,517)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer trust and engagement, which drives conversions and retention. They appreciate its intuitive interface, real-time review display, and efficient management tools, including email requests and review remapping. The support team is frequently praised for their responsiveness and expertise, providing real-time assistance and proactive solutions that enhance the user experience.

April 5, 2014

Simple and easy to use tool- integrates easily with Shopify. Sometimes I forget it's running in the background and am delighted when I see a review!
Even more important- we are driving more sales via this app.
And when you have any questions or issues, support team jumps in to quickly solve the problem!

Mezel Mods
United States
2 months using the app
January 25, 2024

Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!

The Melted Che
United States
2 months using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you!

November 11, 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Mysteries of Mayhem
United States
2 months using the app
April 12, 2021

I have used Yotpo for multiple businesses. The new and improved customer service is second to none. Gimbert My Support Agent was an immense help. He went above and Beyond.

Cactus Skincare
Australia
2 months using the app
June 8, 2021

I previously used a different app to collect reviews. Almost immediately with switching to Yopto, I started getting more responses. When I contacted Support to connect my reviews to my Facebook page, Junalou quickly helped with all my questions - and she even showed me some tricks that I was missing to make the widget even more effective on my site. I appreciate the "above & beyond" effort!

deSTINKed
United States
2 months using the app
November 18, 2021

We recently started using YOTPO and just love it! Support is great, support staff is knowledgable and fast. Can't recommend enough.

Mamamacs
South Africa
2 months using the app
May 21, 2024

Great customer service and easy to use! Ruzsel J really helped me out a lot.

Backwoods Adventure Mods
United States
2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

January 23, 2022

We collect reviews on autopilot & the Yotpo team are super helpful. Keith jumped into my shopify & helped integrate the reviews carousel & product page reviews! love it

No.2 Co
Australia
2 months using the app
January 31, 2024

Brilliant, solved our issue!

Cladding World
United Kingdom
2 months using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

April 1, 2021

Manny helped with all questions fast, practical, uncomplicated - very happy with the outcome. thanks!

PITAYA yoga
Germany
2 months using the app
Yotpo replied April 4, 2021

Thank you for leaving your feedback, we really appreciate it.