Reviews (7,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
We've been using Yotpo for a couple of years now. Ran into an issue updating our theme and requested support to get our reviews showing again. Warly went above and beyond making sure our initial issue was fixed and also made some additional optimizations which had been bugging us for a while. Really appreciate the great support!
Thank you for writing a review — we value your feedback.
This is a very good app with excellent customer support. They helped me on the support chat instantly. Thank you
Orly was fantastic and fixed my problem right away. I was very impressed! Great customer support and quick resolution. Orly knew exactly what to do.
James was helpful and took care of exactly what I needed to import my site reviews. I have used Yotpo on a handful of websites and have always been happy with the product.
I'm writing this review to thank Junalou for the support I received today via chat. I asked Junalou a bunch of questions and Junalou stayed with me for over half an hour and patiently answered them all. Highly recommend based on the customer support alone.
Thank you for your review. We're thrilled to hear you had such a positive experience with our customer service! Please feel free to reach out any time if you have any further questions.
The nicest thing about yotpo is they send the message to your customer automatically asking for review. It is easy to use and make kucicat.com customer remember to leave a review for the products they buy. It is really helpful.
Great customer support and so easy to use. Eduardo R was able to assist us with our queries within minutes. It's seriously one of the best review apps for e-commerce stores.
1 1/2+ year user. Reviews just magically appear in your inbox. I accidently deleted my reviews. Grace from Yotpo responded with an easy fix. Then checked to make sure everything went OK.
Great "set it & forget it" app AND great customer service!
Thanks for the great review, Celtic Jewelscapes! We love getting feedback from customers that have been with us for a long time, and it's awesome to hear that we are meeting the mark!
Like many persons I had an issue with adding the review star and widget to my website. Don't worry it's not difficult to do.
With the help of Ruzsel J.N, I was able to knock them out in good time (adding the review stars to my product and collection pages as well as the review widgets). He was friendly, helpful and polite.
The app is user friendly with helpful articles that makes things better and the team is responsive and willing to help.
I would recommend that they create a way for us to send direct links where shoppers can submit their reviews, because I don't get to capture some emails at pop-up shops. Let me know if your thoughts.
Thank you for writing a review — we value your feedback.
Thanks to Radly, who helped me out with a few questions regarding our account. For us YOTPO is the best solution for collecting reviews, because of the many possibilities to get in touch with your customers. Highly recommended