Reviews (7,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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This app is really helpful! I appreciate the chat which solved my problem in minutes. James was quick, helpful and I highly recommend this app.
I love the whole SMSBump and Yotpo team. Very helpful! Speedy reply and hella reliable. I'm glad that I came across this company
I love that it sends emails to my customers to follow up on the products and ask for a review. Most of the time even if the customer love your product, they wouldn't remember to leave a review if they weren't prompted or reminded. I also had problems having the reviews published initially but the customer service was very prompt and helpful!
Jeorge Kenneth V was of great assistance and very patient and resolved issue that I was having with set up. All Reps that I've encountered are very knowledgeable.. Thank you !
Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site
We appreciate your feedback, thank you!
I originally installed Shopify Reviews and then later added Yotpo. I was trying to combine reviews so I could turn off the Shopify app. Rayne from support was one of the top 3 support people I have ever had the pleasure of dealing with. Absolutely top notch support. Didn't waste any time and got everything working perfectly in minutes including helping me replace the Star Rating widgets to display in my store.
Yotpo has been great. Zero problems at all; we're going to upgrade our plan, as well, given that they seem to offer a lot of useful stuff.
Really good customer service from this app. I had a problem with something and tried to chat with an agent and it was quick. The agent knows what he is doing and very helpful. Kenneth John M, thanks for helping. I appreciate it. Edit: Customer service has helped me again. Thanks to Happy Sheen for helping. Very accommodating and helped me the entire time. Great agent. Cheers.
Yotpo is a great platform for aggregating customer reviews. The backend interface is fairly easy to navigate and set up.
Good support from Simoun from Yotpo! Was speedy in replies, understood what I was looking to achieve, and was able to direct me to the solution.