Reviews (7,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Yotpo has been great. Zero problems at all; we're going to upgrade our plan, as well, given that they seem to offer a lot of useful stuff.
Really good customer service from this app. I had a problem with something and tried to chat with an agent and it was quick. The agent knows what he is doing and very helpful. Kenneth John M, thanks for helping. I appreciate it. Edit: Customer service has helped me again. Thanks to Happy Sheen for helping. Very accommodating and helped me the entire time. Great agent. Cheers.
Yotpo is a great platform for aggregating customer reviews. The backend interface is fairly easy to navigate and set up.
Good support from Simoun from Yotpo! Was speedy in replies, understood what I was looking to achieve, and was able to direct me to the solution.
The best customer service around! Gimbert was professional and did all of the customizations that I needed to have my website working perfectly Thank you!
Works great so far. Had an issue and Shirel was able to help me resolve it quickly.
I picked Yotpo for its integration with Klaviyo.
I received incredible support from two Yotpo folks, Leizel Ann D and Bernard, each working on separate issues I likely had from my clumsy install of competitor code.
Over the course of almost a week of rapid back and forth e-mails they fixed all the issues, including some that had nothing to do with Yotpo. This is the very definition of extreme ownership.
Just incredible. High recommendation.
10/10 for reviews service and help. Yotpo Enuice helped me solve a problem within literally minutes of my chat being sent - I thought it was a bot at first by the timely responses
This app is very efficient and works perfectly. I had a question and received quick assistance from Ronel who helped me out.
Jo was awesome and took care of all my issues with amazing service. They always take care of their customers from my experience.