Reviews (7,173)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

August 28, 2020

OMG! Love love this app! Leizel was sooo helpful ! I would definitely refer this app to others! Thanks so much!

Diamant Noir Boutique
United States
Almost 2 years using the app
Edited October 4, 2021

This is a great app, I love to see reviews come in. My customers get an email asking for reviews. Customer service is great at helping with installation issues.

Thumbprint Soap
United States
Almost 2 years using the app
December 14, 2023

rheant was amazing help

586 Organics
United States
Almost 2 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

September 27, 2021

Jo was super super helpful with a recent hiccup on a review that had been saved incorrectly. Helped get my issue resolved in short order - thanks again!

AMI COLÉ
United States
Almost 2 years using the app
April 21, 2023

I reached out to Yotpo Customer Support with an error I was receiving and had the greatest experience ever!! I worked with Daniel P. and he was so efficient and helpful, and just made the process extremely easy. I have never had a Customer Representative be so thorough and communicative, he is THE BEST!!!!

Tart Collections
United States
Almost 2 years using the app
Edited May 19, 2023

james assisted me with my yotpo reviews and I am so pleased at his work! I give him 5 stars across the board! Thank you for great customer service! He was AMAZING and I look forward to his help in the future!

Pink Lipps Cosmetics
United States
Almost 2 years using the app
June 2, 2013

Absolutely FAB... had a hiccup or two at the beginning, I'm not all that computer literate, but Dave was amazing, the response was so quick and it was sorted in a couple of hours. will definitely recommend

sugar and spice crafts
United Kingdom
Almost 2 years using the app
Edited November 22, 2022

Yotpo support and app is great! Worth the money! Reinier D went out of their way to help with coding issues, addressed all of the issues I had, and did it quickly. Lemuel checked code and helped make sure Google integration worked. Support is great. Thanks!

Sunset Plaza Salon
United States
Almost 2 years using the app
Edited June 26, 2023

Nice to speak to someone who wants to resolve the issue quickly and isn't distracted by other support calls. Thanks for a great service Ruzsel J

2Magpies
Australia
Almost 2 years using the app
July 6, 2022

Started one week ago using Yotpo - it was easy to do the connection with our shopify shop. Works great and in case of problems the chat with the support works fast and helpful. Thanks a lot, Oliver

C. Strauch Mode
Austria
Almost 2 years using the app