Reviews (7,089)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 6, 2022

Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.

Sporthunger
Germany
2 days using the app
July 6, 2023

Loving the app so far! Help has been amazing, specifically Allen M. Their support team is swift and kind, and Allen was top tier in those categories. Excited to see how this feature helps out our shop.

Simple Switch
United States
1 day using the app
February 13, 2023

Simoun was very helpful with the setting up.
I cannot judge the app itself yet, but it looks promising.

Wood Factory
Switzerland
About 20 hours using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

January 3, 2023

Alles Top, eine deutsche Version wäre Wünschenswert
Der support antwortet schnell und Kompetent. Bin gespannt wann es die deutsche Version gibt

Göddeleitern
Germany
About 19 hours using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!

August 2, 2023

Just completed the setup process. I had a couple of questions and needed support's help to get everything working properly and get the theme colors updated. The support online chat worked very well and Jeorge Kenneth, the support tech was very pleasant and helpful.

Heavenly Creation Nursery
United States
About 3 hours using the app
April 16, 2023

Amazing support. John M. sorted out us right away. Super helpful.
Only downside that features like the Reviews Carousel are only when you subscribe. You can't have some limited functionality as a free version..

Creyones
Czechia
About 2 hours using the app
February 9, 2022

Very fast response time. Answered most of my questions. Was hoping for more clarity around auto-review sending.

Island Creek Oysters | Buy Oysters Online
United States
About 1 hour using the app
April 16, 2021

Great customer service with setting up this account. Looking forward to getting started, have heard wonderful things about this reviews app.

zanartefacts
United Kingdom
About 1 hour using the app
February 13, 2021

I've just installed this app and needed a small change - the chat and response was super helpful and addressed my needs immediately - I'm looking forward to using this product!

TrueWestHats
United States
39 minutes using the app
February 12, 2014

We recommend this app for your reviews.

DropShipping Webs
Spain