Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 11, 2024

Great support service provided by Gabriel when i had a problem with my uploaded reviews :)

Little Skiers
United Kingdom
27 days using the app
Yotpo replied July 11, 2024

Thank you for sharing your experience!

March 14, 2024

I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.

Unbranded Co.
Peru
Almost 5 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

June 12, 2024

I have been using this in my previous store and still preferred review app .

WOOSHOP SINGAPORE
Singapore
21 days using the app
Yotpo replied July 15, 2024

Thank you for your feedback!

February 2, 2024

Many thanks to Doner P. Fast, competent, on point. Great customer service!

DOGS-HEART
Germany
Over 7 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

August 29, 2024

Doner is very detailed and helpful.

Think Academy
United States
9 days using the app
Yotpo replied September 20, 2024

Thank you for your review!

February 19, 2024

Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again

Magid Supermarket
Australia
Almost 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

March 26, 2024

Great experience with this app overall. No complaints. Thanks to a guy from support team - Jeorge Kenneth V, that helped solve multiple issues multiple times. Thanks!

L'aromes
Latvia
Over 1 year using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 9, 2024

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

nequalsone
New Zealand
3 months using the app
Yotpo replied April 12, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 17, 2024

Great service! I needed assistance with the install and John G. was all over it. He had it up and running within the hour!

Thin Line Apparel
United States
Over 3 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 8, 2024

I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!

Shop The Courts
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!