Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
Refine
-
By rating
Just got the app and has been great! Needed help adding star rating and thanks to Doner P. we got it up in running! Customer service has been great so far!
update: we had to update our theme to the latest version so we had to re-add the star ratings. Ruzsel J was super helpful and fixed the problem
Thank you for writing a review — we value your feedback.
The app does what I need it to do at this point. My store is very very young and the free portion works good for what I need. But I had a demo call with Gal Baum and he really helped out a lot by walking through the app step by step with me, and going over all the features. Very professional, very thorough, and understood exactly what to do for my needs.
We appreciate your feedback, thank you!
useful an app that I have used for a long time also their support is awesome, Thank you so much, Mr. Ruzsel J, you helped me and I appreciate it
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Rhenant was awesome with customer service when I needed it!!!
Thank you for a great Ap, and Great customer Service.
Thanks for your feedback, we really appreciate it.
Always fast and responsive customer service if there are any questions. The platform is easy to navigate as well.
Thanks for your feedback, we really appreciate it.
Great experience with this app overall. No complaints. Thanks to a guy from support team - Jeorge Kenneth V, that helped solve multiple issues multiple times. Thanks!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!
Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)
Thank you for sharing your thoughts with us!
So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Awesome rapid response from Doner P - got on the case and sorted our issue with ease - great customer support Yotpo team and Doner you rock!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!