Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

March 26, 2024

Great experience with this app overall. No complaints. Thanks to a guy from support team - Jeorge Kenneth V, that helped solve multiple issues multiple times. Thanks!

L'aromes
Latvia
Over 1 year using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 16, 2024

Rhenant was awesome with customer service when I needed it!!!
Thank you for a great Ap, and Great customer Service.

LUXE Heavenly Bodies
United States
Over 5 years using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

January 24, 2024

Always fast and responsive customer service if there are any questions. The platform is easy to navigate as well.

Drink ZYN
United States
Over 2 years using the app
Yotpo replied January 30, 2024

Thanks for your feedback, we really appreciate it.

July 3, 2024

helpful with service requests

Skin Inc - Singapore
Singapore
Almost 6 years using the app
Yotpo replied August 19, 2024

Thank you for your feedback!

April 9, 2024

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

nequalsone
New Zealand
3 months using the app
Yotpo replied April 12, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

May 21, 2024

Easy to use app and customer service is very responsive, they solve the problems and doubts within minutes.

La Boboá
France
Over 4 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

May 19, 2024

Gabriel S was fast and nice. He solved my issue within minutes. Highly recommend.

ORY Organics
United States
8 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 7, 2024

Spoke to Customer service, Ruzsel was amazing! We got on a call and he helped our problem in under 3mins.

Meshugge
United States
About 2 years using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

February 2, 2024

Awesome rapid response from Doner P - got on the case and sorted our issue with ease - great customer support Yotpo team and Doner you rock!

byFoke
United Kingdom
Over 2 years using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 17, 2024

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.

Etalon
United States
About 1 month using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!