Reviews (7,173)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited January 23, 2025

Best App the Support is the the best one app out there, you need this app soon ,I recommended to any one top one Jeorge Kenneth V

BeautyRosee Boutique
United States
Almost 2 years using the app
April 20, 2021

Support Agent Anne was amazing today in helping me switch some reviews around! This is why YotPo is the best!

Honest Ape Beard Company
United States
Almost 2 years using the app
July 26, 2021

Ronel helped me with an account duplicated issue I had, he jumped on to the issue straight away and sorted it out for me over live chat. Great service, very happy with the service!

AMOS Label
Australia
Almost 2 years using the app
April 28, 2020

I was having problems with my review widget showing up on my website and the team at yotpo was very quick to help me solve the error on my end. I appreciate how fast and helpful they were!!

Tujays Man Shop
United States
Almost 2 years using the app
September 6, 2022

We recently upgraded from Loox to Yotpo. We are exceptionally happy with the feature set and more so with the support we received from Jeorge and Doner.

BarberNation
United States
Almost 2 years using the app
Edited July 13, 2022

The service has been excellent! I've sought help 3 different times, and every occasion I was met with a lot of patience and knowledgeable help. Huge thanks to Tina, Daniel and Rhemy for sorting us out!!

Kausy
Singapore
Almost 2 years using the app
Edited March 3, 2023

Share with James from yotpo. He solved my issue and he was very patience !
Thank you very much for you help

Slickky
France
Almost 2 years using the app
Edited April 14, 2022

Allen Yotpo, did a quick job on removing Yotpo from my webshop.
Easy to communicate with and if i dident have to change to another service i would really recommend their customer support. Its great. Happy Easter

Ridgeline of New Zealand Denmark
Denmark
Almost 2 years using the app
March 23, 2023

Love it so far. Chatted with Allen M who was super helpful. Glad I switched to this app! :D Used Loox before and their customer service and prices where not as good as Yotpo.

My Coloré
United States
Almost 2 years using the app
March 15, 2019

Yotpo is one of the best apps i use in my day to day, and the help team is amazing and always willing to go the extra mile

BabeLash
United States
Almost 2 years using the app