Reviews (7,173)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 28, 2022

James E was excellent. He was very prompt in helping to install the widget on website. I will absolutely recommend this app. Thank you

Rehabcouture
United States
Almost 2 years using the app
July 17, 2018

One of the best Shopify applications for reviews. It does an excellent work and provides amazing features for building trust with visitors and customers.

Escape Watches
United States
Almost 2 years using the app
January 12, 2023

James answered all of my questions very quickly and accurately and even stayed with me after a delay on my side. This App has great functionality, affordable pricing options and easily allows customers to see that we are a reputable store to be trusted.

Ruze Shoes
United States
Almost 2 years using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

February 28, 2014

Great app!! One of the essentials for your store, easy integration and easy to manage.very well thought, helps us to bring more traffic and increase conversion rates!

Best,
Luxury Buddy

Luxury Buddy
United States
Almost 2 years using the app
October 7, 2016

great and very easy to use! thank you. We love it at www.hautephones.com

Hautephones
United States
Almost 2 years using the app
May 31, 2021

Amazing customer service. We wanted a customised solution. Ed was super helpful, went above and beyond our expectations. Thoroughly impressed. We should have people like Ed in every business.

Luisant Hair
United Kingdom
Almost 2 years using the app
Yotpo replied June 1, 2021

Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer service.

June 3, 2020

The customer service is great. I was having problems importing my old reviews from a previous review app. The customer service team worked with me to get it all up correctly & installed the app into my product pages for me so it all works great. Fantastic support.

Mademoiselle Lash
United States
Almost 2 years using the app
November 12, 2020

Love the app, very good response rate and first class customer support if we need any help. Highly recommend using Yotpo

Calder's Kitchen
United Kingdom
Almost 2 years using the app
Yotpo replied November 15, 2020

Thank you for your review, we really appreciate your feedback.

August 14, 2021

Ronel got back to me very quickly and helped with everything I needed. Awesome customer service and quick responses.

GhostFit
United States
Almost 2 years using the app
Edited August 16, 2022

Love this app! It is great and easy to use! Thank you so much. I highly recommend it to anyone who wants a review app. Donner helped me a lot!

Bella Skin Beauty
United States
Almost 2 years using the app