Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 28, 2020

I was having problems with my review widget showing up on my website and the team at yotpo was very quick to help me solve the error on my end. I appreciate how fast and helpful they were!!

Tujays Man Shop
United States
Almost 2 years using the app
September 6, 2022

We recently upgraded from Loox to Yotpo. We are exceptionally happy with the feature set and more so with the support we received from Jeorge and Doner.

BarberNation
United States
Almost 2 years using the app
Edited July 13, 2022

The service has been excellent! I've sought help 3 different times, and every occasion I was met with a lot of patience and knowledgeable help. Huge thanks to Tina, Daniel and Rhemy for sorting us out!!

Kausy
Singapore
Almost 2 years using the app
Edited March 3, 2023

Share with James from yotpo. He solved my issue and he was very patience !
Thank you very much for you help

Slickky
France
Almost 2 years using the app
Edited April 14, 2022

Allen Yotpo, did a quick job on removing Yotpo from my webshop.
Easy to communicate with and if i dident have to change to another service i would really recommend their customer support. Its great. Happy Easter

Ridgeline of New Zealand Denmark
Denmark
Almost 2 years using the app
March 23, 2023

Love it so far. Chatted with Allen M who was super helpful. Glad I switched to this app! :D Used Loox before and their customer service and prices where not as good as Yotpo.

My Coloré
United States
Almost 2 years using the app
March 15, 2019

Yotpo is one of the best apps i use in my day to day, and the help team is amazing and always willing to go the extra mile

BabeLash
United States
Almost 2 years using the app
November 28, 2022

James E was excellent. He was very prompt in helping to install the widget on website. I will absolutely recommend this app. Thank you

Rehabcouture
United States
Almost 2 years using the app
July 17, 2018

One of the best Shopify applications for reviews. It does an excellent work and provides amazing features for building trust with visitors and customers.

Escape Watches
United States
Almost 2 years using the app
January 12, 2023

James answered all of my questions very quickly and accurately and even stayed with me after a delay on my side. This App has great functionality, affordable pricing options and easily allows customers to see that we are a reputable store to be trusted.

Ruze Shoes
United States
Almost 2 years using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!