Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 28, 2022

Kenneth John M was awesome. I love Yotpo. Having reviews on my site really helps my conversion. Kenneth helped me quickly and efficiently!

RAW Collective
United States
Almost 2 years using the app
July 29, 2022

did great. answered all my questions and got what i needed done fast and to the point. well recommended

KnoLuv Apparel
United States
Almost 2 years using the app
January 28, 2023

Great service by James and seamless integration. Reviews have been a great way for my customers to decide on which size to purchase.

Finley Shirts
United States
Almost 2 years using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

June 16, 2023

Nicole L was very helpful in solving my query. Thanks lot team! Looking forward to more better experience.

Weave & Decor
India
Almost 2 years using the app
September 3, 2021

Yotpo Eunice helped me solve my query in no time at all. They were very helpful and so far the platform has done everything we need it to!

Adaptology
United Kingdom
Almost 2 years using the app
July 17, 2020

Yotpo is cool, but this rating is for Paul specifically. He helped me transfer my reviews from my old website, and I was a pain, but he was patient, kind and helpful. I LOVE YOU, PAUL!

Bee's Knees Knee Pads
United States
Almost 2 years using the app
August 14, 2022

We use this app to collect feedback and reviews from our customer base. It is a user friendly app that also comes with some awesome customer service if need be! I recently spoke with Warly S who helped me resolve some questions I had with ease. I look forward to continue using YOPTO for my business!

KickoffCoffeeCo
United States
Almost 2 years using the app
Edited February 18, 2023

I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.

Milton's Daughter
United States
Almost 2 years using the app
February 22, 2021

Thanks to Yotpo and especially to Eleen for her help.
I had a quick and efficient help, perfect.
The technician ELEEN was very professional !

Happyouaf
France
Almost 2 years using the app
March 16, 2018

Yotpo is the best as what it does. It is a premium service, with premium results.

Kent Of Inglewood
Canada
Almost 2 years using the app