Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited June 14, 2022

Special Thanks to Mary Ann Team Leader and Mark, they are amazing and helped a lot with installation and transfers. Quick and careful customer service! Ronel R was also very helpful with my new queries.

Your Skin Expert Advanced Aesthetic Clinic
Ireland
Over 1 year using the app
August 25, 2022

Great support from Warly S. Quick help and resolved the issues. We find the review app very usefull and helps us with communication around our products.

Altered
Sweden
Over 1 year using the app
Edited September 10, 2021

Great app that captures customer reviews. The support team were super helpful, I spoke with Kaiser who helped make sure it is setup correctly.

Steve Costi's Seafood
Australia
Over 1 year using the app
Edited September 1, 2023

Great app with good integration and user friendly UI. Awesome customer support also, with Arven being incredibly helpful and quick in facilitating our request. Thank you.

Atom Studios US
United States
Over 1 year using the app
September 30, 2022

Good customer service & works as described! Overall happy with the service. We use their reviews & ratings system.

Ace Marks
United States
Over 1 year using the app
April 17, 2022

While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!

Woojer
United States
Over 1 year using the app
June 16, 2022

Ronel was a lot of help as I have been collecting reviews for some time and am now ready to display them on my website

Pure Skin
United States
Over 1 year using the app
Edited January 17, 2022

Nick and Ronel at Yotpo were incredibly helpful as we switched themes and needed to make technical edits to our code. Really made our life/job easier and can't recommend enough!

RIA Eyewear
United States
Over 1 year using the app
February 8, 2021

Yotpo provides strong shopper credibility and the app is well integrated with Shopify. Customer support is responsive and helpful based on my great interaction with Mary Ann. Overall usability of Yotpo has a lot of room for improvement, which I hope to see soon.

Urban Savage
United States
Over 1 year using the app
Yotpo replied February 10, 2021

Thank you for taking the time to leave a review, we really appreciate your input.

Edited July 15, 2021

The customer service was incredibly helpful and fast responding! Elven was fantastic in going above and beyond supporting me with implementing the app and even helped with some other issues! Josh

The Smile Collective
United Kingdom
Over 1 year using the app