Reviews (7,111)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

June 16, 2023

Nicole L was very helpful in solving my query. Thanks lot team! Looking forward to more better experience.

Weave & Decor
India
Almost 2 years using the app
September 3, 2021

Yotpo Eunice helped me solve my query in no time at all. They were very helpful and so far the platform has done everything we need it to!

Adaptology
United Kingdom
Almost 2 years using the app
July 17, 2020

Yotpo is cool, but this rating is for Paul specifically. He helped me transfer my reviews from my old website, and I was a pain, but he was patient, kind and helpful. I LOVE YOU, PAUL!

Bee's Knees Knee Pads
United States
Almost 2 years using the app
August 14, 2022

We use this app to collect feedback and reviews from our customer base. It is a user friendly app that also comes with some awesome customer service if need be! I recently spoke with Warly S who helped me resolve some questions I had with ease. I look forward to continue using YOPTO for my business!

KickoffCoffeeCo
United States
Almost 2 years using the app
Edited February 18, 2023

I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.

Milton's Daughter
United States
Almost 2 years using the app
February 22, 2021

Thanks to Yotpo and especially to Eleen for her help.
I had a quick and efficient help, perfect.
The technician ELEEN was very professional !

Happyouaf
France
Almost 2 years using the app
May 24, 2023

Allen M is top, best customer services and not only! Great app, we recommed it!!!!!!!!!!!!!!!!!!!!!!!

WARCRY®
Romania
Almost 2 years using the app
Yotpo replied May 24, 2023

Thank you for writing a review — we value your feedback.

March 16, 2018

Yotpo is the best as what it does. It is a premium service, with premium results.

Kent Of Inglewood
Canada
Almost 2 years using the app
Edited June 14, 2022

Special Thanks to Mary Ann Team Leader and Mark, they are amazing and helped a lot with installation and transfers. Quick and careful customer service! Ronel R was also very helpful with my new queries.

Your Skin Expert Advanced Aesthetic Clinic
Ireland
Over 1 year using the app
August 25, 2022

Great support from Warly S. Quick help and resolved the issues. We find the review app very usefull and helps us with communication around our products.

Altered
Sweden
Over 1 year using the app