Reviews (7,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
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Great app with good integration and user friendly UI. Awesome customer support also, with Arven being incredibly helpful and quick in facilitating our request. Thank you.
Good customer service & works as described! Overall happy with the service. We use their reviews & ratings system.
While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!
Ronel was a lot of help as I have been collecting reviews for some time and am now ready to display them on my website
Nick and Ronel at Yotpo were incredibly helpful as we switched themes and needed to make technical edits to our code. Really made our life/job easier and can't recommend enough!
Yotpo provides strong shopper credibility and the app is well integrated with Shopify. Customer support is responsive and helpful based on my great interaction with Mary Ann. Overall usability of Yotpo has a lot of room for improvement, which I hope to see soon.
Thank you for taking the time to leave a review, we really appreciate your input.
I use this app to collect product reviews on our Shopify store. At first, I didn't like that anyone could leave a review - as in, people who didn't even buy our products and just wanted to leave a bad comment. When I tried to unpublish the reviews, they took a while to be removed from our site. Not satisfied, I contacted the YOTPO support team. They responded within 24 hours and let me know I ...
The customer service was incredibly helpful and fast responding! Elven was fantastic in going above and beyond supporting me with implementing the app and even helped with some other issues! Josh
I'm using YOTPO for over a year right now. It doesn't give me any trouble at all. Recently I contacted their customer support team to customize something and their response was exceptional! Very prompt, on Sunday (!)and resolving my issue right away. I wish the other apps have such customer support!
Thank you so much for taking the time to leave a review, we really appreciate your feedback. We're so happy to hear our customer support team is hitting the mark and you're ...
The Yotpo customer service team helped us hands on with an issue that we were encountering. I was very impressed by how much they cared for diligently solving the issue.