Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 10, 2016

Very easy to install. I love to see my products starting to get reviews.

The House Of Awareness
United States
Over 1 year using the app
July 11, 2022

Thanks for Simoun Francis Sanchez he help me........................................................

kashimashop
United States
Over 1 year using the app
November 2, 2021

They completely helped me with a question I had in importing and exporting reviews. They are very good!

Somos Monono
Mexico
Over 1 year using the app
October 24, 2023

"John G provided exceptional help with our online widget update. His expertise and dedication truly shone through. Thanks to him, our widget is now running seamlessly. Kudos to John for his outstanding support! A huge shoutout to John for going above and beyond!

Thank you John G

SMAIBULUN
Australia
Over 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

October 21, 2022

Sugar L helped me with much grace, hospitality, and excellent customer service. Looking forward to building up our reviews with Yotpo's support

Made for living
United States
Over 1 year using the app
Edited February 26, 2020

ask for how to export Q&A, there is no option in your Yotpo Admin to export. Ron help to do this. Thank you so much.

TheLAShop.com
United States
Over 1 year using the app
Edited May 22, 2023

Everything works great. Great service from Joian Z!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mattress Crafters
Australia
Over 1 year using the app
June 23, 2021

Rilu Jane was so helpful in helping me complete all my set up and finding all the information I required. Thanks again!

Modern Fam Gear
United States
Over 1 year using the app
January 22, 2016

Excellent product that works on the shopify platform very smoothly. Yotpo dynamic retargeting ads for Facebook is a very impressive product offering that I don't see with any other reviews aggregator.

Ramjet
United States
Over 1 year using the app
Edited June 3, 2020

I did try few app in my store but after trying out I finds YOTpo is the best. Highly recommends the YOTpo .
Most importantly great Customer service. unlike others apps we have to email and wait. for yotpo 24/7 available.

Thank you Josephine – Support Agent

27 November 2019
Every time I reach for customer service I wishes it would be Josephine who would asst me. She is really great.

ANA Traders
Maldives
Over 1 year using the app
Yotpo replied November 4, 2019

Thank you for your review! Happy to hear you're enjoying Yotpo and Josephine was able to help.