Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

November 27, 2021

Manny T. helped me via on the chat help line. He was super thorough and took care of everything we needed! Great customer service!

DearSelfSkincare
United States
Over 1 year using the app
October 12, 2019

Great addon, works perfectly and customer support is 2nd to none! I had some questions and the company helped me sorted them out! Thanks Bernard!

Renforth & Goddard
United Kingdom
Over 1 year using the app
Yotpo replied October 28, 2019

Hi there! We're so happy to hear our customer support is hitting the mark and you're enjoying Yotpo!

August 23, 2021

great customer support! thank you! helped me alot and quick customer support! solved my problem thanks!

Pod Plus
Australia
Over 1 year using the app
March 4, 2021

I had Eleen and she was wonderful! Helped me all the way through until the problem was resolved. Went above and beyond... Thank you!!!

Mayflower Supply Company
Canada
Over 1 year using the app
July 7, 2021

This apps been great at collecting product reviews to help new customers trust the brand. We're a very new brand so these reviews along with the visual reviews is massively helping us to create customer loyalty and trust! Highly recommend it.

SISUFitness
United Kingdom
Over 1 year using the app
February 27, 2020

Really good platform. Jo was fantastic help and managed to solve a major problem for us. Thanks so much for the great service Jo!

NatureWall
United Kingdom
Over 1 year using the app
February 10, 2016

Very easy to install. I love to see my products starting to get reviews.

The House Of Awareness
United States
Over 1 year using the app
July 11, 2022

Thanks for Simoun Francis Sanchez he help me........................................................

kashimashop
United States
Over 1 year using the app
November 2, 2021

They completely helped me with a question I had in importing and exporting reviews. They are very good!

Somos Monono
Mexico
Over 1 year using the app
October 24, 2023

"John G provided exceptional help with our online widget update. His expertise and dedication truly shone through. Thanks to him, our widget is now running seamlessly. Kudos to John for his outstanding support! A huge shoutout to John for going above and beyond!

Thank you John G

SMAIBULUN
Australia
Over 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!