Reviews (7,114)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
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An unexpected pleasure. Submitted a help request on Sunday night and almost immediately got an answer back from Junalou at Yotpo support. Problem resolved.
Hi!
Thank you so much for leaving a review. We're happy to hear you're satisfied with our customer service.
We'll be sure to pass on your kind words to Josephine.
Wow@ Lemuel help me do the setting for the Badge, Caroussel, and verify everything on my boutique . Fast and he know what its doing! Thank you so much!
Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Pretty decent, a little complicated but works great.
Love YotPo, and their support is amazing - fast and solution-oriented. Thanks for a great experience!
Just upgraded to the growth package. While I couldn't install the review carousel from the UI, Paulo in support was incredibly helpful and had it up and running in a couple minutes. Would recommend for anyone looking to install a review widget!
Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and seeing the benefits!
Amazing assistance from the support team. Particularly Jeorge who helped me with everything I asked. Thank you!
Great support and great service. They are always super fast to help. Pricing is good also. We are overall very satisfied!
Yotpo has proven to be an excellent tool to for customer acquisition - easy to install, maintain and support. We've been on the platform for over two years.
Support has been nothing short of phenomenal. Turn-around time is quite good, often within a few hours, and never more than 24. Between our very responsive account rep (who DOES know his stuff) and their tech team, we are well served.
And ...
The customer service is amazing when having trouble to do the widget they helped walk me through the process. Also the others parts are very easy for set up and I like how you can customize to your brand