Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

October 21, 2022

Sugar L helped me with much grace, hospitality, and excellent customer service. Looking forward to building up our reviews with Yotpo's support

Made for living
United States
Over 1 year using the app
Edited February 26, 2020

ask for how to export Q&A, there is no option in your Yotpo Admin to export. Ron help to do this. Thank you so much.

TheLAShop.com
United States
Over 1 year using the app
Edited May 22, 2023

Everything works great. Great service from Joian Z!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mattress Crafters
Australia
Over 1 year using the app
June 23, 2021

Rilu Jane was so helpful in helping me complete all my set up and finding all the information I required. Thanks again!

Modern Fam Gear
United States
Over 1 year using the app
January 22, 2016

Excellent product that works on the shopify platform very smoothly. Yotpo dynamic retargeting ads for Facebook is a very impressive product offering that I don't see with any other reviews aggregator.

Ramjet
United States
Over 1 year using the app
Edited June 3, 2020

I did try few app in my store but after trying out I finds YOTpo is the best. Highly recommends the YOTpo .
Most importantly great Customer service. unlike others apps we have to email and wait. for yotpo 24/7 available.

Thank you Josephine – Support Agent

27 November 2019
Every time I reach for customer service I wishes it would be Josephine who would asst me. She is really great.

ANA Traders
Maldives
Over 1 year using the app
Yotpo replied November 4, 2019

Thank you for your review! Happy to hear you're enjoying Yotpo and Josephine was able to help.

March 20, 2016

Wonderful app. Adds to our sales and creates confidence in customers. Great support too.

Littleboyztoy
Ireland
Over 1 year using the app
Edited December 8, 2021

I needed help to install carousel and James was so helpful. excellent customer service. Thank you so much!!

MAI DÉSIRÉE
United States
Over 1 year using the app
Edited September 12, 2020

Good App , Great service , i've got helped twice so far by Danreb and Leizel Ann , very nice and helpful persons , Thanks again !

LASIDORE Beauty Bar
Netherlands
Over 1 year using the app
Yotpo replied September 13, 2020

Hi!

Thanks for taking the time to leave a review! We're big fans of our customer service too and we'll pass on your review to Danred & Leizel Ann.

August 30, 2023

John G in customer service was extremely knowledgeable and helpful with all my questions. I am very pleased. Thank you John G!

Good For You Girls
United States
Over 1 year using the app