Reviews (7,114)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
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Highly Recommend. I've dealt with many support chats, this has been the best experience I've ever had. Happy S / Sheen was extremely helpful, probably needs a raise.
Very helpful, great customer support. I would highly recommend this app. Especially for someone just starting out.
so useful!! i had a few technical difficulties and the support staff available through the live chat was so helpful to resolve the issue. I was helped by Mary-Anne who went above and beyond to resolve the issue. Would definitely recommend!
Love Yotpo. It really increases conversion rate on the site and has a lot of cool features, like google seller ratings and a facebook review tab.
Thanks for your review - happy to hear you're enjoying the benefits of Yotpo!
Great app, does what it is supposed to do, generates reviews and up-sells.
Highly recommend it.
Can we rate this more than 5 stars?
I needed my reviews to be redirected to a new listing and the chat agent was very helpful. It is also very helpful that the chat support is available 24/7. I am also glad that these features are available to the free subscribers and you don't have to pay extra to use the functions of the app.
Yotpo's customer support is excellent!
Simoun Francis S was very helpful and knowledgeable in solving a technical problem.
Sheen from Yotpo is amazing and very well versed. Amazing customer support and great and fast resolution. Very professional
Was helped by a representative Daniel P. and he added the coding immediately to my star ratings so they can show up on the main homepage under each product. Definitely recommend this app, customer service was great!