Reviews (7,114)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

April 10, 2020

Recently I needed to combine 2 different areas of Customer Reviews. I reached out to Yotpo to help me with this. They added what was required to my website to accomplish this and now my website is more user friendly than ever!!
Thank You Yotpo for all your Help, your Gurus are the Best!!
Tim

Cloud 9 Birdhouses
United States
6 months using the app
Edited May 7, 2022

RoneI R. helped me today, precise and quickly resolved my issue. NO WAITING, imagine that. I have been using YOTPO for multiple clients over the past 8 years. Thanks YOTPO!

Guiltless By Shayne
United States
6 months using the app
August 30, 2018

So far so good and their customer service is very helpful.

Boobiebars
United States
6 months using the app
March 29, 2013

Wow!!! Thank you Yotpo for the amazing app and offering it for free. We are a start up company with capital that needs to be placed in all the right places. Works perfect and I love that we can verify if reviewers actually purchased from our site.

Glitz Whitening LLC
United States
6 months using the app
May 27, 2021

Love this App, they are quick to help with my concerns and have no trouble stepping in when i am not confident with coding or widgets. Ask for Orly (if you can) very polite and very patient. I'm not confident with my back end (coding, widgets) of Shopify Orly was very informative and helpful.
Love that this app has a free plan and really helps you with your reviews, they allow a good amount of ...

Simply Plastic Free
Australia
6 months using the app
July 29, 2020

I love Yotpo. I’ve been using it for a while now and it’s so easy to navigate. The best thing is a rep will help you integrate the widgets on your site. Mary Ann helped me today and she was fast and efficient and provided screenshots when she was done!

126 Boutique
United States
6 months using the app
November 11, 2020

Great customer service! We had an issue with reviews presenting properly on the site and their team was very quick to fix!

SOUND
United States
6 months using the app
Yotpo replied November 16, 2020

Thank you for taking the time to leave a review, we are happy to hear you had a positive experience with our customer service.

November 8, 2018

We had some technical issues when moving websites and needed to move our reviews from our old platform. The customer support team was super helpful.

EatYour.Coffee
United States
6 months using the app
Edited October 30, 2020

Save your time by choosing Yotpo.com. The service is brilliant the app is brilliant. Yotpo.com does not blackmail you like Trustpilot does. Yotpo is transparent and trustworthy both from customer and the client side. Yotpo is one of few review apps that are a Google partner. And if you are serious in business you need to be visible on Google and with Yotpo's seamless integration you will beat ...

Julegenser.no
Norway
6 months using the app
Yotpo replied November 1, 2020

Thank you so much for this glowing review! We're thrilled to know you're enjoying Yotpo and we're happy to be a part of your winning team!

September 13, 2018

This app really helped me put a standard of reviews on my website and have a personal feel to it as well. Its easy to navigate and the customer service is awesome. I always ask when I need help and they're quick to respond. Michelle is also an awesome CSA! Loved her gentle approach.

Shabacare
Canada
6 months using the app