Reviews (7,111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
Refine
-
By rating
Have used Yotpo for a couple years and I love how it brings social proof to my site...I just updated my Shopify theme and I was having trouble getting Yotpo code to work again, but when I reached out through their chat, the representative Donald U was super helpful and fixed everything for me!! highly recommend Yotpo
Needed some support on my product reviews and was assisted by Ruzsel John N and what can I say...................this guy was amazing. Got what I needed and completed the work in minutes. Amazing support, thank you
Awesome app, very robust yet steam-lined. Exactly what we were looking for. Had some issues installing the app with our theme however the customer support by Caroline was AMAZING and fast. She took over immediately and solved our problem. Highly recommended. Update: We needed up once again because we upgraded themes and of course, the service was excellent. Mary Ann helped solve our issues ...
I used another reviews app but I switched to Yotpo and the customer service was unbelievably helpful and easy. Thanks to Ed for being a part of a kick ass support team
Great app! Completely automated, works great. I should not have waited so long to install an app like this, but now glad i did. Stared to get reviews the same day i installed it. Good work!!!
I use this app to display customer reviews - the customer service team at Yotpo are super helpful if you need guidance with adding different widgets etc, thank you to Sheen for all the help!
Nick S. provided amazing service and helped answer all my questions. One of the reason I went with Yotpo was for their customer service -- already seeing the value.
Excellent service and help from Junalou. So patient and helpful during the integration of my new shop.
Doner Was responsive & assisted with all of our needs.
Thanks for your feedback, we really appreciate it.
Prompt customer service, clear interface for reviews. Only thing is if the reviews could be collapsed into a few pages rather than a long list of them showing up together.