Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 3, 2013

A seriously cool app that does exactly what it says it will. Easy to install even for beginners like me.

INAPPROPRIATE PRODUCTS
New Zealand
Over 1 year using the app
March 26, 2023

Excellent app and outstanding customer support. Had an issue with displaying imported reviews, but Kenneth John M helped sort it out in no time at all. Highly recommend it any store looking for a flexible, usable review app.

Tacticagear
Australia
Over 1 year using the app
September 4, 2018

I think out of all the Shopify Apps this is my favourite. Easy to install it seamlessly linked into my store sending email to customers asking for reviews .. and in they came. It makes a huge difference to the website and customers have commented they bought my product over a competitors because of the glowing reviews.

Having the ability to respond to the comments is great too. If you get a 4 star review it is easy to turn around by responding the comment and fixing whatever the problem was that got you 4 instead of 5 stars.

Plus it integrates with the Shopify AI KIT and pushes out good reviews to social media for you!

If you have confidence in your product and work hard to market your brand and on customer service this is your reward!

I Heart YotPo!

p.s. Thanks to YotPo coder Yulia for a fixing a Shopify theme problem which wouldn't allow the review on one product page. xx

Charlie

Xootr Australia
Australia
Over 1 year using the app
Edited February 21, 2023

Atención excelente, cercana y profesional. Los chicos de Yotpo me han ayudado a resolver una incidencia de forma rápida y fácil. Es la segunda ocasión en la que solicito el servicio técnico y es espectacular! Me ha atendido Rhenant y lo ha hecho de maravilla

Templat
Spain
Over 1 year using the app
May 27, 2015

I went with Yotpo after problems using the Shopify product review app. The app is working well and the email after purchase is definitely helping to get new reviews. So far, the app has been easy to install and use and customer support has been quick to respond. I am happy also that there is a free version of the app for shops that are just starting out.

Designed for Baby
United States
Over 1 year using the app
January 6, 2020

Enjoying the app so far and truly appreciate the help I receive from the support team when I need it

KJ SPECIALTIES
United States
Over 1 year using the app
Yotpo replied January 19, 2020

Thanks so much for taking the time to leave a review! Happy to hear our customer support team was able to help.

November 28, 2021

Thank you Howell Keith for guiding me as a first time user, you were very helpful and I will definitely be forwarding my recommendations.

Familiar PlayThings
Australia
Over 1 year using the app
March 16, 2022

Decided to write this review based on the incredible help of Reinier. It was amazing the help given, it solve my problem and made sure everything was according to what I asked for. Very good.

Hey Harper
Germany
Over 1 year using the app
Edited October 17, 2014

Great product, brilliant support. We wanted just the stars to show with our products on our collection pages. Emailed support and it was done the same day on a Sunday! Very happy, thanks. namee.co.uk

Namee
United Kingdom
Over 1 year using the app
February 1, 2021

I love how available and help their customer service team is! I rarely have any issues with this app. If I do, it is usually do to my own error. I recently changed my theme and did not re-install YOTPO correctly. I was connected to Mary Ann via the online help chat and she got all my reviews back onto my site so quickly! Highly recommend this app.

Golding Skin Co.
United States
Over 1 year using the app