Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

May 15, 2014

Great app! Completely automated, works great. I should not have waited so long to install an app like this, but now glad i did. Stared to get reviews the same day i installed it. Good work!!!

skinpatico.com
United States
Over 1 year using the app
June 22, 2022

Nick S. provided amazing service and helped answer all my questions. One of the reason I went with Yotpo was for their customer service -- already seeing the value.

Fore Fathers
United States
Over 1 year using the app
May 15, 2021

I use this app to display customer reviews - the customer service team at Yotpo are super helpful if you need guidance with adding different widgets etc, thank you to Sheen for all the help!

Ion Aurum Jewellery
United Kingdom
Over 1 year using the app
February 18, 2021

Excellent service and help from Junalou. So patient and helpful during the integration of my new shop.

MLB Custom Creations
United States
Over 1 year using the app
November 2, 2022

Prompt customer service, clear interface for reviews. Only thing is if the reviews could be collapsed into a few pages rather than a long list of them showing up together.

Artispique
Singapore
Over 1 year using the app
June 8, 2021

Love how this app collects and harvest reviews, it's very complete! Best of all their customer support is top level. I contacted the yotpo support and they helped me faster than any other customer support from other apps! Thank you Elven...where ever you are...!

acuplus-store
United States
Over 1 year using the app
December 3, 2013

A seriously cool app that does exactly what it says it will. Easy to install even for beginners like me.

INAPPROPRIATE PRODUCTS
New Zealand
Over 1 year using the app
Edited February 21, 2023

Atención excelente, cercana y profesional. Los chicos de Yotpo me han ayudado a resolver una incidencia de forma rápida y fácil. Es la segunda ocasión en la que solicito el servicio técnico y es espectacular! Me ha atendido Rhenant y lo ha hecho de maravilla

Templat
Spain
Over 1 year using the app
March 26, 2023

Excellent app and outstanding customer support. Had an issue with displaying imported reviews, but Kenneth John M helped sort it out in no time at all. Highly recommend it any store looking for a flexible, usable review app.

Tacticagear
Australia
Over 1 year using the app
September 4, 2018

I think out of all the Shopify Apps this is my favourite. Easy to install it seamlessly linked into my store sending email to customers asking for reviews .. and in they came. It makes a huge difference to the website and customers have commented they bought my product over a competitors because of the glowing reviews.

Having the ability to respond to the comments is great too. If you get a 4 star review it is easy to turn around by responding the comment and fixing whatever the problem was that got you 4 instead of 5 stars.

Plus it integrates with the Shopify AI KIT and pushes out good reviews to social media for you!

If you have confidence in your product and work hard to market your brand and on customer service this is your reward!

I Heart YotPo!

p.s. Thanks to YotPo coder Yulia for a fixing a Shopify theme problem which wouldn't allow the review on one product page. xx

Charlie

Xootr Australia
Australia
Over 1 year using the app