Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 7, 2024

Very satisfied with customer support! They helped with in-depth website issues just in time for our store to launch! We are extremely appreciative of the free-plan for fresh new businesses and will be sure to use and recommend them in the future! Huge thanks to Joian with the support!

Trending Trimz
United States
About 2 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

May 21, 2024

Easy to use app and customer service is very responsive, they solve the problems and doubts within minutes.

La Boboá
France
Over 4 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 17, 2024

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.

Etalon
United States
About 1 month using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

June 19, 2024

The customer service was amazing. Regie was very polite, knowledgeable and swift with his responses.

The Corporate Girl Planner
United States
Over 3 years using the app
Yotpo replied July 15, 2024

Thank you for your kind words! We're thrilled to hear that Regie provided you with amazing customer service. If there's anything else we can do for you, please don't hesitate to reach out.

March 12, 2024

Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!

Sprayway
United Kingdom
Over 3 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 28, 2024

Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.

Clover by Clove + Hallow
United States
Over 2 years using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

May 19, 2024

Gabriel S was fast and nice. He solved my issue within minutes. Highly recommend.

ORY Organics
United States
8 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

October 6, 2024

好东西

Mingsu
Thailand
16 days using the app
May 25, 2024

Ruzel J was fantastic. Give that young man a raise! He was super helpful and a wonderful individual to speak with! Seriously give that fella a raise. Quickly fixed my issue and got everything up and running super fast.

Fire-Cat Custom Creations
United States
4 months using the app
Yotpo replied June 7, 2024

Thanks for your feedback, we really appreciate it.

May 8, 2024

I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!

Shop The Courts
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!