Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 7, 2024

Very satisfied with customer support! They helped with in-depth website issues just in time for our store to launch! We are extremely appreciative of the free-plan for fresh new businesses and will be sure to use and recommend them in the future! Huge thanks to Joian with the support!

Trending Trimz
United States
About 2 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 7, 2025

Thanks Reymon Alvero! Amazing help

Be Sélene
Australia
11 months using the app
May 25, 2024

Ruzel J was fantastic. Give that young man a raise! He was super helpful and a wonderful individual to speak with! Seriously give that fella a raise. Quickly fixed my issue and got everything up and running super fast.

Fire-Cat Custom Creations
United States
4 months using the app
Yotpo replied June 7, 2024

Thanks for your feedback, we really appreciate it.

June 6, 2024

I highly recommend Yotpo. Ruzsel J., who assisted me, has been a fantastic support.

BrossHome
United States
About 1 year using the app
Yotpo replied July 11, 2024

It's always wonderful to have such reliable and helpful assistance. Thank you for sharing your positive experience!

March 12, 2024

Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!

Sprayway
United Kingdom
Over 3 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 28, 2024

Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.

Clover by Clove + Hallow
United States
Over 2 years using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

January 15, 2024

Very good app. Used it for more than an year but switched to new app as I need more features. After uninstalling app, yotpo still shows on every product page. I want to remove it

Style It by Hanika
India
Almost 2 years using the app
May 8, 2024

I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!

Shop The Courts
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

June 24, 2024

Doner was able to resolve our request quickly + easily! Much appreciated!

Wholesale SOAK Bath Co
Canada
3 months using the app
Yotpo replied July 15, 2024

Thank you for the feedback! We appreciate your support and are always here to help!

July 18, 2024

Jann did a great job helping me!

Elev8
Canada
3 months using the app
Yotpo replied August 19, 2024

Thank you for sharing your experience with Yotpo!