Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

May 9, 2024

Gabriel is amazing! So helpful and efficient!

MargalitRings
United Kingdom
39 minutes using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

March 16, 2022

Decided to write this review based on the incredible help of Reinier. It was amazing the help given, it solve my problem and made sure everything was according to what I asked for. Very good.

Hey Harper
Germany
Over 1 year using the app
Edited October 17, 2014

Great product, brilliant support. We wanted just the stars to show with our products on our collection pages. Emailed support and it was done the same day on a Sunday! Very happy, thanks. namee.co.uk

Namee
United Kingdom
Over 1 year using the app
February 1, 2021

I love how available and help their customer service team is! I rarely have any issues with this app. If I do, it is usually do to my own error. I recently changed my theme and did not re-install YOTPO correctly. I was connected to Mary Ann via the online help chat and she got all my reviews back onto my site so quickly! Highly recommend this app.

Golding Skin Co.
United States
Over 1 year using the app
October 28, 2018

I love this App because it sends emails to customers with past orders and ask them for a review. Pauline was very helpful in getting me started. I definitely recommend it.

iramdesigns
United States
Over 1 year using the app
March 8, 2022

Helped me gather reviews and engage with customers, interface is very easy to customize. Customer service is also an A+! I accidentally deleted a product listing and had to move the reviews and CS Jeorge was helpful and was able to fix my issues in no time.

Rinse + Repeat
Philippines
Over 1 year using the app
March 20, 2019

I'm really pleased with this app. The customer service is excellent (Thanks Raphael!). It has everything we need from a rating app. It's also easy to move across your ratings if you change your theme or site. Thanks for your great work guys!

The Little Picture Company
United Kingdom
Over 1 year using the app
Yotpo replied March 27, 2019

So happy to hear that we are meeting the mark in ensuring you have a successful set up with Yotpo. Thanks for taking the time to leave us a review :)

October 12, 2018

Great reviews app! The support is awesome (10/10) Fast response and always helpful. I can recommend it

Fit Beans®
Germany
Over 1 year using the app
January 24, 2022

Nick was super helpful and awesome! We are very excited to be using Yotpo again, for both reviews and loyalty rewards!

Lonia
United States
Over 1 year using the app
May 12, 2022

Great app, the widgets look beautiful and neat. I had a slight hiccup when installing the codes, but their customer support was prompt in helping me out and get it done for me in seconds. Thanks kenn T!

Aussie Bush Leather
Australia
Over 1 year using the app