Reviews (7,114)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

June 18, 2021

Great and fast assistance from Radly! Helped understand better the app, as well as to solve any need I may have in the future

Privé Revaux
United States
About 1 year using the app
Edited September 6, 2022

Ronel R. was really patient with me, made sure they understood what I wanted and helped me fix it, thank you!

ForeverAmelia
United States
About 1 year using the app
May 25, 2022

Ronel R was fantastic! He walked me through the entire process and was very patient and knowledgeable! Extremely happy with his customer service! Thank you Ronel!

Her NaShelle Co.
United States
About 1 year using the app
September 11, 2021

The app is the best for collecting and sorting reviews! I have also upgraded to the Growth Plan where I can add a Reviews Carousel on the home page and product page, works like a charm!

Keeo Packaging
Australia
About 1 year using the app
Edited June 17, 2023

This is a review for the CS assistance Nicole L who helped me with an Import that was playing up a little. An so far is excellent

Advanced Coaching Academy
United Kingdom
About 1 year using the app
January 20, 2021

Extremely helpful technical team and support. Great app for any business looking to collect reviews and display them clearly on your website

Wolf Creek UK
United Kingdom
About 1 year using the app
Yotpo replied January 26, 2021

Thank you for leaving a review!

June 7, 2021

I was having difficulty with installing the app on my store so I contacted support. Ronel was very helpful in getting installing the app and in quick time too.

Kanvves
United States
About 1 year using the app
May 23, 2023

Thanks for the big help for solving technical SEO issue. Hats off to James.
We would recommend the app to others if they need something like this.

覺醒家居 Awake Living
Taiwan
About 1 year using the app
May 6, 2022

Amazing support from Orly. Was super helpful and got the Yotpo reviews working very quickly! Really great!

RJ & Sandringham
United Kingdom
About 1 year using the app
Edited June 3, 2021

This is a Great app. I can actualy see the affect revies have on customers . great service from Jo Lorenz that help me with the platform changes - kindly and proffessional - thanks again!

Fashion TV Cosmetics Israel
Israel
About 1 year using the app