Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 10, 2020

Love the app! It allows customers to see to real life reviews and their customer service team is great!

The Kyra Danaya Collection
United States
Over 1 year using the app
Yotpo replied January 19, 2020

Thanks so much for your review!

May 30, 2023

Works great! Also the customer service is excellent.

I fully recommendy this App for reviews, I tried before others and this is my favourite one.

Muvter
Chile
Over 1 year using the app
February 12, 2023

Great help by Donner P. Very quick response and very helpful and that's me on the free version. Happy customer.

Kicks Refurb'd
United Kingdom
Over 1 year using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

July 24, 2022

amazing CS service, he help me figuring out the payment issue, his name was Howell K on chatting service

HEYJUNENYC
United States
Over 1 year using the app
June 7, 2022

Thanks, Reiner D, for the prompt and easy understanding help. Not a coder but easy to understand where to paste

Pawsquad
Australia
Over 1 year using the app
October 1, 2019

Feb from Yotpo came through on so many customizations and integrations on my website! I tried doing certain modifications myself, but had issues with my theme. Feb was beyond helpful and was able to fix everything for me in until 24h. Absolutely satisfied with the service. The app has also been generating reviews for us so no complaints!

A Spice Affair.
Canada
Over 1 year using the app
Yotpo replied October 8, 2019

Hi there! We're so excited to hear our team was able to help & you're enjoying using Yotpo! Thanks for taking the time to leave a review- we really appreciate it.

October 4, 2023

Great service, immediately helped us address our request! Backend UI very easy to use, too. Thank you Ruzsel for helping me so quickly and thoroughly!

Make Bake®
United States
Over 1 year using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

March 29, 2014

Yotpo is amazing. Great user interface and perfect integration on my website. I highly recommend this app! Have not yet tried the coupon and seo tricks but will be sure to get around to that soon.

Gypsied
Singapore
Over 1 year using the app
December 2, 2021

Donald was amazing! Super helpful, prompt, and great to work with. He solved my issue so quickly! They are great.

Big Garden Shopping
United States
Over 1 year using the app
January 24, 2022

The customer service i received from Eduardo.R was fast and efficient , he helped with the installing of the widgets because i was having a difficult time with it. I'm really grateful for his patience and his work ethic. I will definitely give a feedback after i see some results.

MckayLashes
United States
Over 1 year using the app