Reviews (7,114)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

September 24, 2021

loved the service I was provided very helpful I was helped with adding my review snippet back on my site once I changed my theme. Kaiser helped me very nice

QueenSavage Boutique
United States
6 months using the app
May 6, 2023

Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective!
James Edmar was extremely helpful and sorted out a small issue in no time, Thanks again!!

SamsonFishing
United Kingdom
6 months using the app
November 23, 2021

Needed help redirecting my Yotpo account from Woocommerce to my new Shopify store + my reviews and Kenneth was amazing he made the whole migration super easy. Thanks a Kenneth

JWM4x4
Canada
6 months using the app
April 27, 2023

I had an outstanding experience. Rheneat was patient and extremely knowledgeable. He cleaned my store up and installed several features that added great value to my store. I’m not in any way techy and I just couldn’t figure it out myself. He followed up with me as promised. Definitely the Best of the Best.

MY TWO LADIES KNITTING
United States
6 months using the app
November 28, 2022

The service was very good. I met the problem that the file could not be imported and uploaded. I helped me complete the upload and told me the specific cause of the problem. This app is very useful.

Findtime
China
6 months using the app
June 23, 2022

Great customer service, was having some difficulties with my account and Radly really helped me out and gave me exceptional help.

mildias
Chile
6 months using the app
July 25, 2023

I have an issue in my store but John B is fixed just in 10 minutes I am really with the support. I will definitely recommend them

ICE GLOW
Australia
6 months using the app
December 28, 2021

Been working perfectly, and the support team has been awesome and very fast with assisting when an issue or question pops up. Much appreciated!

Kaviso Outdoors
United States
6 months using the app
Edited January 6, 2022

Eunice helped me throughout the app. Very helpful. Great service 24/7, never had a bad experience with them. Always helping when you need.

TOUEL
Philippines
6 months using the app
October 2, 2020

Amazing support staff, they are very quick and effective with their response. i struggled with few codes installation Sheen & Arman were very helpful in solving these issue. i upgraded to the growth plan and i already started liking the offered features.

Indianleathercraft
India
6 months using the app
Yotpo replied October 4, 2020

Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!