Reviews (7,174)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 28, 2018

Super helpful in resolving some issues around my reviews not appearing. Really pleased with the service.

Victoria Row
Australia
Over 1 year using the app
November 4, 2022

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519 Fitness
China
Over 1 year using the app
Edited January 12, 2023

Update 01/12/2023 I updated my website so i had to re-install my widget and star ratings again and Nicole L. assisted me with this. She did this for me in less than 10 minutes. I truly love this app and the support. They make it super easy for me to update my site and the customer service is awesome.

Anne was super helpful! She assisted me with porting my reviews into my new site. She was willing to explain things I didn't understand and very patient in the process. Hopefully everything works out smoothly. Update: 07/01/2022 Ronel R. Helped me display my review ratings on my site. I am not the best with Shopify coding but Ronel did everything for me so quickly. Thank you so much Ronel & Yotpo. You guys make it so easy to use this app and I learn something new every time.

Bodthentic
United States
Over 1 year using the app
January 5, 2023

Nicole L was very helpful in assisting us when we needed help fixing our reviews widget. Very useful app. Thank you!

Drea's Kickin' Kitchen LLC
United States
Over 1 year using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

May 16, 2023

Reinier D was the best support agent I've ever talked to! Everything was fixed quickly and perfectly.

Poodle Posh | Luxury Pet Goods
United States
Over 1 year using the app
January 10, 2015

Super amazing review app. The Yotpo team goes above and beyond to provide a wonderful experience. Thank you so much! DefineModern.com

DefineModern
United States
Over 1 year using the app
Edited January 3, 2024

Rhenant was so helpful for finishing taking care of my case

Integral Electrics
United States
Over 1 year using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

January 19, 2022

The customer service Yotpo provides immediately makes this the superior review collecting software.

Mint Teeth Whitening
United States
Over 1 year using the app
February 21, 2020

Yotpo has to be the best choice when it comes to reviews. Solid integration. Good support. And more and more other 3rd party apps are starting to play nice with them. If you're reading this, I really wouldn't waste any more time shopping for a review app. Get this one and move on.

The Feel Good Lab
United States
Over 1 year using the app
December 13, 2021

Ronel did a fantastic job helping me tweak the YotPo reviews widget. I'm really happy with YotPo so far! It has only been a week but everything is functioning really well.

Hi Note
United States
Over 1 year using the app