Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited May 3, 2020

I had some issues with installing initially that frustrated me. But Mary Ann took care of it and now my site is flawless. Thank you!

King Ari Cosmetics
United States
Over 1 year using the app
January 3, 2015

Such a fantastic edition for a new website! Really easy to add and maintain. We've been getting lots of positive feedback from our customers. Without out Yotpo we would have been unaware and unable to share these fantastic reviews!

Coco and Cleo
United Kingdom
Over 1 year using the app
April 28, 2018

Super helpful in resolving some issues around my reviews not appearing. Really pleased with the service.

Victoria Row
Australia
Over 1 year using the app
November 4, 2022

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519 Fitness
China
Over 1 year using the app
Edited January 12, 2023

Update 01/12/2023 I updated my website so i had to re-install my widget and star ratings again and Nicole L. assisted me with this. She did this for me in less than 10 minutes. I truly love this app and the support. They make it super easy for me to update my site and the customer service is awesome.

Anne was super helpful! She assisted me with porting my reviews into my new site. She was willing to explain things I didn't understand and very patient in the process. Hopefully everything works out smoothly. Update: 07/01/2022 Ronel R. Helped me display my review ratings on my site. I am not the best with Shopify coding but Ronel did everything for me so quickly. Thank you so much Ronel & Yotpo. You guys make it so easy to use this app and I learn something new every time.

Bodthentic
United States
Over 1 year using the app
January 5, 2023

Nicole L was very helpful in assisting us when we needed help fixing our reviews widget. Very useful app. Thank you!

Drea's Kickin' Kitchen LLC
United States
Over 1 year using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

May 16, 2023

Reinier D was the best support agent I've ever talked to! Everything was fixed quickly and perfectly.

Poodle Posh | Luxury Pet Goods
United States
Over 1 year using the app
January 10, 2015

Super amazing review app. The Yotpo team goes above and beyond to provide a wonderful experience. Thank you so much! DefineModern.com

DefineModern
United States
Over 1 year using the app
February 21, 2020

Yotpo has to be the best choice when it comes to reviews. Solid integration. Good support. And more and more other 3rd party apps are starting to play nice with them. If you're reading this, I really wouldn't waste any more time shopping for a review app. Get this one and move on.

The Feel Good Lab
United States
Over 1 year using the app
January 19, 2022

The customer service Yotpo provides immediately makes this the superior review collecting software.

Mint Teeth Whitening
United States
Over 1 year using the app